java-insagent-pc/src/main/java/com/ydtech/modules/admin/service/SysWechatCustomerService.java

package com.ydtech.modules.admin.service;

import com.github.pagehelper.PageInfo;
import com.ydtech.exception.SystemException;
import com.ydtech.extension.BaseIService;
import com.ydtech.modules.admin.model.po.SysWechatCustomer;
import com.ydtech.modules.admin.model.po.SysWechatCustomerDuty;
import com.ydtech.modules.admin.model.vo.wechat.SysWechatCustomerDutyRulesVo;
import com.ydtech.modules.admin.model.vo.wechat.SysWechatCustomerQueryVo;
import com.ydtech.modules.admin.model.vo.wechat.SysWechatCustomerVo;

import java.util.List;

/**
 * @author Administrator
 * @description 针对表【sys_wechat_customer(微信客服)】的数据库操作Service
 * @createDate 2025-04-17 10:14:27
 */
public interface SysWechatCustomerService extends BaseIService<SysWechatCustomer> {

    /**
     * 删除微信客服数据和值班数据
     *
     * @param customerId 客服id
     */
    void deleteAllInfo(String customerId);

    /**
     * 分页查询 通过昵称查询
     *
     * @param sysWechatCustomerQuery 查询实体
     * @return 客服分页数据
     */
    PageInfo<SysWechatCustomerVo> getByNickname(SysWechatCustomerQueryVo sysWechatCustomerQuery);

    /**
     * 通过客户id 获取规则
     *
     * @return 规则列表
     */
    SysWechatCustomerDutyRulesVo getCustomerDutyRules(String customerId);

    /**
     * 值班规则配置
     *
     * @param sysWechatCustomerDutyRules 值班规则
     */
    void saveOrUpdateCustomerDutyRules(SysWechatCustomerDutyRulesVo sysWechatCustomerDutyRules);

    /**
     * 通过用户id 获取微信客服
     *
     * @param userId 用户id
     * @return 微信客服
     */
    default SysWechatCustomer getByUserId(String userId) {
        return lambdaQuery().eq(SysWechatCustomer::getUserId, userId).one();
    }

    /**
     * 昵称是否存在
     *
     * @param nickname
     */
    default void isNicknameRepeat(String nickname) {
        List<SysWechatCustomer> list = lambdaQuery().eq(SysWechatCustomer::getNickname, nickname).list();
        if (!list.isEmpty()) {
            throw new SystemException("客服昵称已存在");
        }
    }


    SysWechatCustomer getCacheCustomerId(SysWechatCustomer sysWechatCustomer);


    /**
     * 判断管理人是否一致
     *
     * @param externalUserId 企业微信id
     * @param sysWechatCustomer       客服
     * @return true 一致  false 不一致
     *
     */
    boolean whetherTheManagersAreConsistent(String externalUserId, SysWechatCustomer sysWechatCustomer,  List<SysWechatCustomerDuty> sysWechatCustomerDuties);
}